Negotiation is an art and can be developed by practice than learning. We all negotiate for salary, Role, Business deal, Agreement etc. Proper preparation and planning is needed for negotiating the deal and to achieve intended goal. Some hints for developing negotiation skills-
1. Be prepared- Before opening a business deal and start negotiation, be prepared as to goal and how to carry out.
2. Begin with Smile-Smile is positive opening.
3. Low and clear tone, we need to avoid raising voice, speaking too fast. Make sure that other party is able to understand.
4. Eye contact, it builds confidence, trust.
5. Encourage other party to talk and be an active listener, don’t interrupt unnecessarily.
6. Seek Clarification in case of doubt, once the other party has finished their proposal or talk. Be open to discuss the queries.
7. Pay attention and note down details if necessary
8. Summaries the discussion to be clarified and it builds trust.
9. Use positive terms like, How can we do this, how it would affect our business.
10. Avoid questions that can be answered only with Yes or No.
Ensure Win Win situation for both!
Author:Nirmala Patil Advocate
