ISO 9001 STANDARD

Quality Management Systems Certification Scheme

What Is ISO 90001 ?

ISO certification (such as ISO-9000 and ISO-9001) is highly touted in the business media. Many governments have adopted some of the ISO standards, such as those regarding shipping. Many people may recognize ISO-9001 as a type of quality management, but in reality the ISO-9001 quality standard encompasses much more. ISO has certain requirements that must be met for an organization to achieve certification. While these requirements are quite rigid, they do not specify how they are to be obtained. This feature allows for greater flexibility in quality process design, allowing a company to develop solutions that are tailored to its business.

.Definition

 ISO-9001, frequently misnumbered as ISO-90001, is a quality standard developed by the International Organization for Standardization. Also known also ISO-9001: 2008, its most recent version was released in November 2008. By looking at the quality process and product quality manifest in the hardware, software, processed materials and services of a company, ISO-9001 seeks to accurately define the complete processes inherent in each, from input to output to feedback.

History

 The first ISO standard was released in 1987. ISO-9001 is the fourth incarnation of the ISO standard. This latest version was released with few revisions, but with the primary objective of clarifying its requirements and improving the consistency of the ISO standard with other quality management standards, both within its family of products and outside it. While many people, remembering only the surge of quality management initiatives spurred on in the mid-1980s, forget that quality has been always been an issue in business, the importance of it was clarified in the British government's slogan of 1966, "Quality is everyone's business." ISO standards are developed by committees of professionals from a variety of sectors, as well as representatives from government, consumer organizations and various nonprofits, among others

 Objectives

 The primary objective of ISO-9001 is to act as a tool to improve the quality of products, services and operation while proving that quality is important to customers and employees. This may be done to meet certain quality demands by the customer or to maintain or achieve a competitive advantage. Some organizations may even have quality standards that must be met to continue operation.

 

• ISO-9001 carries these objectives, but purposely does not define "how" those objectives are to be met. There are certain steps involved in adopting a quality management system, but the particulars are left open, allowing for greater flexibility and diversity.

 

FEATURES

WHY IS/ISO 9001 STANDARD?

•         It is identical to internationally accepted ISO 9001 standard for Quality Management Systems;
•         It helps in gaining a competitive edge in domestic as well as global market;
•        For saving money - quality management system ensures efficient and sound procedures;
•        For ensuring optimum utilization of plant and reducing scrap and time consuming rework and repairs;
•         It is a tool to ensure consistent quality improvement apart from achieving quality control/quality assurance;
•         It brings confidence to the customer;
•         It makes the system transparent through quality records;
•         It increases consumer satisfaction through:

i)  Quality of product
ii) Timely delivery
iii) Better service
iv) Speedy complaint redressal

      It ensures higher productivity;

      It increases employee motivation and participation.

BENEFITS TO THE CERTIFIED FIRM

The firm with BIS Quality Management Systems Certification licence provides:

i) clear indication of its capabilities

ii) strong evidence of its commitment to quality

iii) assurance of consistency in quality of product/ service with timely delivery;

•          Disruptions to routine caused due to multiple assessment by various customers are reduced.
•         Firm is forced by itself-self motivated to consider improvement to the system through regular audits by BIS.
•        Reduces the incidence of product failure, in-turn improves credibility of the firm.
•         Leads to less material wastage, production down time, rework, etc. through an increase in `quality know-how' and efficiency.
•       Being internationally recognized, the firm's quality will have world-wide acceptance.
•         Better choice and monitoring of the firm's supplies.
•         Puts all operations on a scientific basis.
•         Motivates all employees and ensures their involvement.
•         Provides stepping stone to TQM.

  OPERATING QUALITY MANAGEMENT SYSTEMS AS PER IS/ISO 9001 STANDARD LEADS TO DOING RIGHT THINGS ON TIME ALL THE TIME AND ALWAYS TO THE CUSTOMER'S SATISFACTION

Quality Management Systems Certification Scheme

Benefits to customers

• Provides assurance and satisfaction that their needs for quality will be met.
• Saves time and money by reducing the need for assessment of their    suppliers.
• Reduces incoming inspection costs.
• Work with reduced inventory levels, effecting significant cost reductions.
•  Simplifies purchase decisions.
• Creates confidence in their suppliers because of the approval by an independent third party.
• Better service, better and quick complaint redressal.